Heating System Service FAQs

Yes. Our technicians have in-depth knowledge of heating systems and put safety first. 

All service is cash on delivery (COD). Options include payment by cash, card, or check. All check payments require a hold of an equal amount on a credit card. 

Yes, we have two options. Please contact the office for more information. You must be a heating oil customer and have a cleaning performed before the contract is an option.

No. We only service customers to whom we deliver heating oil. If you’re a propane delivery customer, we won’t service your heating oil units, either. 

Yes, someone over the age of 18 needs to be home, unless the property is vacant.

Yes, we have expert technicians on call 24/7, including holidays and weekends.

As soon as a technician is available, they’ll be there. We cannot provide exact times, but we can have them call you when they’re on the way to your home. 

Each year we conduct an annual inspection to make sure our propane tanks are safe and in good working condition.

Unless you are getting cleaning, we are unable to know which technician will be available first. All our technicians are professional and experts in their field.

Yes. First, you must qualify for the program and apply through the proper office. The programs we accept are found on our Customer Resources page.